Help & FAQs International Calling Add-on
International Calling Add-on

You can purchase international add-on packs for an allowance of call minutes to specified international countries. You cannot have two of the same pack type active at once. Two separate types of pack can be active concurrently. If packs are active concurrently, then your allowance from the pack with more minutes will be used first, where permitted based on included countries. Any unused calling minutes are forfeited at the end of the current billing period. If you cancel a recurring pack, this will take effect at the end of the current billing period. Cancelling a recurring pack will not impact any other purchased recurring packs.
Included countries
60 minutes pack
Bangladesh, Bhutan, Brunei, Cambodia, Canada, China, Greece, Hong Kong, India, Iran, Iraq, Ireland, Japan, Lao, Malaysia, Mongolia, Nepal, New Zealand, Nigeria, Pakistan, the Philippines, Singapore, South Africa, South Korea, Sri Lanka, Thailand, Turkey, United Kingdom, USA, Vietnam.
120 minutes pack
Andorra, Bangladesh, Brazil, Canada, China, Cyprus, Czechia, Denmark, Estonia, France, Germany, Gibraltar, Greece, Greenland, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Korea (the Republic of), Luxembourg, Macao, Malaysia, Mexico, Monaco, Morocco, New Zealand, Norway, Romania, Singapore, Slovakia, Spain, Taiwan (Province of China), Thailand, Ukraine, United Kingdom, USA.
300 minutes pack
Bangladesh, Brazil, Canada, China, Colombia, Costa Rica, Denmark, Greece, Guam, Hong Kong, Iceland, India, Ireland, Israel, Japan, Malaysia, Mexico, Mongolia, Morocco, New Zealand, Norway, Panama, Peru, Puerto Rico, Romania, Singapore, South Korea, Thailand, United Kingdom, USA.
Recent Help Articles
- What is PayPal?
- What are the advantages of staying with Tangerine after the price adjustment
- What should I do if my mobile service is still down after the outage has been resolved?
- What is nbn® Fixed Wireless?
- What to do if your mobile number transfer fails
- Does your modem support Wireless extenders?
- How do I plug in my NBN™ router ?
- Can I make and receive calls and receive data messages via my Smartwatch without a Shared Number plan?
- List of BYO compatible nbn® modem/routers
- What devices are VoLTE compatible?