However, Pre-Order today and we’ll submit the order
to NBN the minute your address is ready.
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nbn® isn’t quite ready at your address
However, Pre-Order today and we’ll submit the order
to NBN the minute your address is ready.
NBN Plan Card
NBN Plan Card lists.
Plan name
Value
Value Plus
Speedy
Speedy Plus
Speedy Max
UltraSpeedy
HyperSpeedy
nbn® speed tier*
25/10
50/20
100/20
100/40
500/50**
1000/100**
2000/100 (HFC) 2000/200 (FTTP)
Typical busy speeds^ download (↓) & upload (↑)
25Mbps ↓ 8.5Mbps ↑
50Mbps ↓ 17Mbps ↑
100Mbps ↓ 17Mbps ↑
100Mbps ↓ 34Mbps ↑
N/A
N/A
N/A
Great for
Emails & browsing
Social media
Streaming music
1-2 person households
Social Media
Video streaming
Working from home
3-4 person households
Online gaming
HD video streaming
Fast file downloads
5-9 person households
Online gaming
HD video streaming
Fast file downloads
5-9 person households
Online gaming
HD video streaming
Fast file downloads
5-9 person households
Multiple concurrent users
UHD video streaming
Fast file downloads
10+ person households
Multiple concurrent users
Premium internet experience
UHD video streaming
Faster file downloads and uploads
10+ person households
Important
* nbn® Speed Tier refers to the maximum possible speed of the relevant plan outside evening peak hours. Your actual speeds will be slower and may vary due to a range of factors including the number of concurrent end-users your modem location, your equipment and software, nbn® technology type at your premises, network capacity and traffic and the type/source of content being downloaded or uploaded.
** Available on FTTP and HFC connections only. Use our address-checking tool to check if this plan is available to you.
^ Typical busy speeds are measured between 7-11pm and are subject to change. Actual speeds may be slower and vary due to a range of factors.
Unfortunately, you can’t proceed with check-out as your account has already reached or exceeded the maximum number of services allowed to receive a Summer Sale offer. As a Tangerine customer, you can have a maximum of 1 nbn® and 5 Mobile services with a Summer Sale offer.
Your account currently has the following number of active services with an offer:
You’ve selected a stand-alone Wi-Fi router with no NBN® plan. We can only send stand-alone Wi-Fi routers to existing customers who have ordered or who have an active nbn® plan with us.
LOOKS LIKE YOU’RE PLANNING TO USE YOUR OWN WI-FI ROUTER?
Your BYO Wi-Fi router must be compatible with the nbn® network, correctly configured to support your chosen plan and ideally less than 5 years old.
If you are signing up for our Speedy, Speedy Plus, Speedy Max, SuperSpeedy or UltraSpeedy plan you will require a Wi-Fi router that is Wi-Fi 6 or Wi-fi 7 capable. All Wi-Fi routers that we currently sell are at least Wi-Fi 6 capable.
If you are signing up for our Hyperspeedy you will require a Wi-Fi router that is Wi-Fi 7 capable, such as the eero 7.
Tangerine provides limited technical support for BYO Wi-Fi routers.
You are responsible for configuring your BYO wi-fi router to work with Tangerine's nbn® service.
Important: We recommend purchasing one of our Wi-Fi routers for an easy plug and play experience.
We found a few units at that address, please select yours to Check Availability.
HMMM
We’ve got good and bad news
nbn® is available, but due to your property being a new development and not yet connected to the nbn® the one-off nbn® New Development Charge of $275 applies. This charge is levied by nbn® and is applicable regardless of the nbn® provider that you choose. So if you’re happy with that…
You can't purchase an eero device from Tangerine on a stand-alone basis or without a compatible Tangerine internet service.
Each Tangerine eero comes with an eero Secure subscription included for 12 months at no additional cost for use with a compatible Tangerine internet service. The initial 12-month subscription commences:
if you purchase an eero device with a new compatible Tangerine internet service, on the date that service is first activated; or
if you have an existing compatible Tangerine internet service, on the date your eero device is sent to you.
After this promotional period, your eero Secure subscription automatically converts to a paid month-to-month service. You will then be charged monthly in advance at the recommended retail price (RRP) per account (regardless of number of purchased or connected devices) as part of your standard monthly bill until your eero Secure subscription is cancelled. The price of an eero Secure subscription is currently $2.99/mth (inc GST) per account, subject to change on 30 days' notice.
You cannot purchase an eero device from Tangerine without also receiving an eero Secure subscription. However, you can cancel it at any time by contacting us. Cancellation will take effect at the end of your current billing period, as long as it is requested at least 5 days before that date. Otherwise, it will take effect at the end of your next billing period. You can continue to use eero Secure until the date of cancellation.
If you cancel your eero Secure subscription, we will disassociate it from all your eero devices connected to your account and you can continue to use a disassociated device with your compatible Tangerine internet service. However, once this occurs, you cannot reactivate an eero Secure Subscription with Tangerine unless you purchase a new eero devices from us.
Your eero device and eero Secure subscription are subject to the full offer T&Cs, applicable standard terms of service and policies available on the Policies page of our website. By continuing with your eero device purchase you agree to these terms.
This can happen from time to time if nbn® or our upstream carrier are performing maintenance on their address checker. You can still see our plans and sign up. Alternatively please try again later or give us a call on 1800 211 112
As an existing customer, you do not need to pay for your new FTTP nbn® plan at this stage. You will still need to pay for any hardware and additional services such as a Home Phone or SIM Plan. You will be charged for your new service on your first invoice following the completion of your FTTP upgrade.
Zest up your internet with eero 7, featuring refreshing speed and simple setup. Enjoy juicy connectivity, with wired speeds over 2 Gbps and wireless speeds up to 1.8 Gbps¹ (if you have an internet plan able to support this speed), blending efficiency and freshness in every corner of your home.
Thanks to dual 2.4 GHz and 5 GHz Wi-Fi bands and support for over 120 devices, eero 7 gets your environment ready for the next generation of Wi-Fi.
Standard Homes
1-2 bedrooms up to 190 m2 1x eero 7 device is suitable
Medium Homes
3-4 bedrooms up to 380 m2 2x eero 7 device is suitable
Large Homes
5-6 bedrooms up to 560 m2 3x eero 7 device is suitable
eero Secure
When you purchase an eero 7 device from Tangerine, we'll give you an ongoing subscription to eero Secure at no additional cost for use with a compatible Tangerine internet service.¹
Learn more about the additional security and other features of eero Secure.
The eero mobile app guides you through setup and device placement. Simply download the eero mobile app, plug your eero device into your nbn® device, and the eero mobile app will guide you through the setup. See our user guide for more information.
SECURITY THAT KEEPS YOU PROTECTED
Every eero comes with world-class encryption, and security protocols.
BUILT-IN SMART HOME FUNCTIONALITY
eero 7 devices connect to Zigbee Smart Home Hub, Bluetooth Low Energy 5.0, Alexa, Thread, Matter (controller only) and Amazon Connected Home (account linking required).
WI-FI 7 TECHNOLOGY
The new Wi-Fi 7 standard delivers lightning-fast speeds, lower latency for seamless streaming and gaming, and enhanced reliability even in busy households. This next-generation wireless standard supports more devices at once and optimises network performance.
ONGOING SOFTWARE UPDATES
Ongoing software updates to help keep your network and data safe and secure.
ENTERTAINMENT-READY WIFI
Download 4K content, stream music, play online video games confidently, and stay connected to your cameras.
EASILY EXPAND YOUR SYSTEM
With cross-compatible hardware, you can easily add eero devices as your needs change (although for peak performance, using eeros of the same generation is best).
MESH ENABLED WI-FI SYSTEM
Supports multiple eeros to be placed around the home to create a mesh network that works together to form a unified, wide-ranging Wi-Fi signal. Unlike traditional Wi-Fi systems, which must use boosters to amplify a signal.
eero 6+ is a mesh Wi-Fi device that connects to your nbn connection box to provide fast, strong, and stable Wi-Fi. eeros TrueMesh technology enables y...
Read More
What do I get with the eero Secure subscription?
When you purchase an eero device from Tangerine, we will provide you with an ongoing subscription to eero Secure at no additional cost for use with a ...
Read More
How to set up your eero 6+ and network
Instructions on how to easily set up your eero 6+ and network can be found in our quick start guide and below.
Step 1
Download the free eero a...
Read More
How to connect your smart home devices to your eero network
To connect your smart home devices to your eero network, first link your eero account with your Amazon account. If you didnt do this during sign-up, f...
Read More
How to create profiles for people on your eero 6+ network
You can set custom schedules, control internet access, and apply content filters by creating profiles through the eero mobile app.
How to create a pr...
Read More
How to create a guest network for the eero 6+
A guest network lets you easily share your home Wi-Fi with family and friends while protecting network security. You can enable and disable your guest...
Read More
How to conduct a speed test for your eero 6+
The speed test analyses the upload and download speeds on your eero 6+. To conduct a speed test:
1. Tap on the Activity tab
2. Tap a tile on the Int...
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How to check your data usage on the eero 6+ network
To view data usage on your eero 6+ network:
Tap on the Activity tab
Tap on Downloaded Data to view the overall Wi-Fi data usage
Tap Show Live Usa...
Read More
How to conduct a software update for your eero 6+
Regular software updates are available to you through the eero mobile app to bring you the latest and greatest in eero Wi-Fi. Software security update...
Read More
What do the colours on your eero 6+ mean
On the front of your eero, there is a LED status light. When everything is running correctly, your eero's light will be solid blue (unless you have tu...
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How to manage the light on your eero 6+
Through the eero app you can turn your eero LED lights off or on to best suit your preferences. To manage your eeros LED light:
From the Home tab t...
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How to reset your eero 6+
As a troubleshooting step, it is generally recommended to power cycle your eero by unplugging its power cable, waiting 30 seconds and plugging it back...
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What is Zigbee smart home hub?
The eero 6 systems are equipped with a built-in Zigbee smart home hub, eliminating the need for additional Zigbee hubs around your home to connect com...
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How to apply eero Secure content filters
eero Secures content filters give users the ability to apply pre-set content filters by age range, or they can customise by category, including adult ...
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How to set up eero Secure internet backup
eero Secures Internet backup lets users add alternate wireless backup connections such as their personal hotspot to keep their Wi-Fi up and running du...
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How to turn on eero Secure’s advanced security
eero Secures advanced security feature helps keep your family safe from accidentally visiting malicious sites that may infect your devicesTo turn on a...
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How to block websites with eero Secure
eero Secures Block Allow feature empowers users to control which websites can be accessed on their network, ensuring a safer browsing experience by b...
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How to block apps with eero Secure
eero Secure enables users to manage app access, blocking or allowing apps that might be restricted by content filters
To block apps:
From the Home...
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How to block ads with eero Secure
eero Secure's ad blocking feature helps you improve your browsing experience by blocking a variety of ads on your devices. To block ads:
From the '...
Read More
